Once you send a reservation request, the landlord is notified that you are interested in his/her offer. From that moment, he/she has 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Why would you waste time on personal apartment tours? Just use our virtual tour, which allows you to visit several flats in a just a few minutes, and you don't even have to leave your house.
We vouch for all our flat offers! If one does not look like it does on our website, you will get your money back and we will arrange compensatory accommodation for you.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, if the owner has already approved your reservation request and you are no longer interested in it, only Flatio customer support can cancel it within 24 hours of approval. After this period, the reservation request can also be canceled by the owner.
Do you have an approved reservation and also a valid contract? In order to cancel your reservation for FREE, contact Flatio customer support well in advance of your contract beginning (the specific time depends on the type of cancellation policy).
Landlady statement:
Dear Melisah,
thank you for your comments.
I'm very sorry for your dissatisfaction.
I have checked the flat in advance in order to avoid any problems and I also care very much about cleaning.
The plumber has not found imperfections of the toilet.
Windows can be opened normally, the apartemet is new.
I had no information about your special mattress preferences;
in offer are just classic.
Sorry for this misuderstanding and discomfort.
Sincerely
Irena
The flat was very cozy, with new and complete equipment (washing machine, dishwasher, oven...).
The neighbourhood was quiet with supermarkets nearby (Lidl and Billa), restaurants, pubs and a huge park ideal for sports or relaxation...
In addition, it was well connected to the centre with a bus stop just a few metres from the house.
Take care of yourself Irena and thank you for everything!
Antonio and Alesandra.
I had never been in Prag before I moved there for my Erasmus program and wasn't sure if I was going to be able to find a home and landlord that is dependable.
Irena was extremely nice enough to even pick me up from the airport when I landed in Prag and was always within an arm reach when I had question.
I would highly recommend her and her beautiful house!
Thank you very much Irena💛