Contact - Flatio
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How can we help you?

Looking for a quick answer to your questions? Below you'll find our Help Center, where FAQs are answered. If you need more information or just want to share your thoughts with us, write to us at the email addresses below and we'll get back to you as soon as possible.
Looking for a new place to stay?
Help for tenants
Contact the landlord directly
At Flatio you can directly contact the landlord before making a reservation and ask them for more information about the place or neighborhood.
How to contact a landlord?
Personal support for all tenants
Need help with your reservation, contract, or during the stay? Log in to get in touch with our support or your landlord.
Log in to tenant account
Looking for new tenants?
Help for Landlords
Add a new offer for free
The onboarding process is simple and we will help you fine-tune everything. You can start right now and continue later if necessary.
Add a new listing
Personal support for landlords
Become a member of the satisfied landlords on Flatio and select the communication channel you prefer.
Log in to landlord account
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Jakub

CTO

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Jitka

Marketing

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Cristina

Market manager

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Carolina

Market manager

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Radim

CEO

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Daniela

Product Development

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Henrique

CSO

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Michaela

Help Desk Team Leader

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Michal

IT

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Matěj

IT

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Petr

IT

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Jakub

IT

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Ondřej

CMO

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Pavlina

Law

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Mariana

Helpdesk Agent

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Daniela

Helpdesk Agent

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Elham

Journalist

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Joan

Outbound sales

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Sara

Partnership and Socials

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Zuzana

Office and finance

General e-mail

Media & partnership

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We support global paymentss

Our global rent payment solution has allowed our customers to pay or collect rent worldwide without any restrictions since 2015.
Global payments through Citibank
Pay your rent with credit card
Pay your rent with Bitcoin
Germany (EUR)
Great Britain (GBP)
Czechia (CZK)
Poland (PLN)
Hungary (HUF)

Opening soon

  • USA (USD)
  • United Arab Emirates (AED)
  • China (CNY)
  • Japan (JPY)
  • Australia (AUD)
  • South Africa (ZAR)

We are Flatio.com (Flatio, s.r.o.)
Our HQ is in amazing Brno, Dominkánské náměstí 5, Czechia, Central Europe (post code 602 00)
Our authorised representative is Radim Rezek and the company is registered at County court in Brno with register number C87221

ID: 03888703
VAT: CZ03888703

Check out our Terms and Conditions and Personal data protection.

[email protected]
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