How can we help you?
Looking for a quick answer to your questions? Below you'll find our Help Center, where FAQs are answered.
If you need more information or just want to share your thoughts with us, write to us at the email addresses below and we'll get back to you as soon as possible.
Michaela
Help Desk Team Leader
Žaneta
Office and finance
Elham
English Writer
Ondřej
CMO
Joan
Outbound sales
Pavlina
Law
Jakub
CTO
Michal
IT
Matěj
IT
Daniela
Product Development
Sara
Help Desk and Partnership
Henrique
CSO
Jitka
Marketing
Radim
CEO
Cristina
Market manager
Carolina
Market manager
Looking for a new place to stay?
Help for tenants
Contact the landlord directly
At Flatio you can directly contact the landlord before making a reservation and ask them for more information about the place or neighborhood.
How to contact a landlord?
Personal support for all tenants
Need help with your reservation, contract, or during the stay? Log in to get in touch with our support or your landlord.
Log in to tenant account
Looking for new tenants?
Help for Landlords
Add a new offer for free
The onboarding process is simple and we will help you fine-tune everything. You can start right now and continue later if necessary.
Add new offer
Personal support for landlords
Become a member of the satisfied landlords on Flatio and select the communication channel you prefer.
Log in to landlord account
General e-mail
Media & partnership
Follow us to grab special offers!
We support global paymentss
Our global rent payment solution has allowed our customers to pay or collect rent worldwide without any restrictions since 2015.
