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More responsive to questions.

My experience with Flatio has been very positive. The platform is reliable, user-friendly, and offers excellent support throughout the rental process. Communication and payment tools work smoothly, making hosting simple and professional. I’m very satisfied and will definitely continue using Flatio for my future rentals

Zavést aplikaci na lepší komunikaci s podporou. Chatbox nefunguje, neodpoví hned a když odpoví, tak mi nepřijde upozornění a než se k tomu dostanu, je chatbox uzavřen.

Sin duda lo recomendaría, todo ha sido cómodo y transparente.

Amazing!

I would rate your services as the highest. The instructions were understandable and quick.

Insurance and support when needed. The support team was great throughout the process

Excelente.

For returning costumers it would be nice to get a booking fee discount or something like a loyalty points plan for booking the same places

Perhaps you can introduce a function for prospect tenants to be able to offer their amount of rent.

No. From the initial booking to check - out, everything was super-efficient.

Had a good experience with Flatio. They were available for any questions and issues I had during my booking and always responded in little time. My booking went smoothly as promised.

10/10. I would only add that many landlords just don't answer. Perhaps, they dont' get enough notifications etc. They didn't reject me but left me on waiting, so my hope was ruining my urgent plans. Eventually, after 24 hours the booking just went nowhere. I'd prefer a strong "no" next time

Very easy process.

This is a great service! I would recommend including the environmental fee in the charge on the platform. It’s not much but it’s tidier if by checkout, it’s all paid out.

Ease of use

I really enjoy working with Flatio, but I would appreciate more detailed reviews from potential tenants. Lately, many of the reservation requests seem a bit suspicious — people who want to talk via WhatsApp or Facebook/Instagram, or who are only interested in coming to obtain a visa, etc. Just by reading their profiles, you can tell they don’t want to use the Flatio platform to communicate with hosts and are trying to reach out through other social networks. Like I said, it feels a bit fishy.

I believe that you should ask potential guests for proof of ID at an earlier stage than you do, or at least find a more effective way to validate guests.

Everything went fine, no issues at all, thank you.

We got what we expected, without hidden problems and cumbersome procedures.

The support was really great and answered fast, I liked it. The main problems — it's very difficult to change your personal details in the contract after sending it. You need to discuss this question with your host, which is pretty strange because this is YOUR personal details. Also they don't support of Georgian bank cards (I mean the country, Georgia). I had problems just to pay for the apartment and asked my friend to pay.

Operacionalidade excelente, comunicação muito boa. Os reportes por email de msg enviadas é recebido no idioma original, talvez a tradução fosse importante como acontece no site. Mas não é fundamental. Obrigado

Como está, está muito bom.

After half a year of living here, I must say that I was extremely satisfied. If I didn't have a job in the Czech Republic, I would have loved to stay here, because I like the Azores and the life here suits me very much. After half a year of living here, I can say that the apartment is extremely practical for living, it is spacious, well-ventilated, with windows and air conditioning on the sides, and in cold weather you can reliably heat with air conditioning. The apartment is equipped with premium BOSCH appliances. The landlord offers a change of linen and towels. The location of the apartment is strategic, about 150m on each side there is a city bus stop and a short distance on the waterfront is the main stop for intercity lines. There are many shops all around, especially groceries. Finally, it is my honor and pleasure to thank Mr. Paulo Silveira for his great advice and impeccable support during my six-month stay. After six months of living here, I absolutely recommend this exceptional accommodation.