Once you send a reservation request, the landlord is notified that you are interested in their offer. From that moment, they have 24 hours to approve or reject your reservation.
Landlords are mainly interested in the profile of their tenant. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your reservation will more likely get approved.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the landlords on Flatio.
Why would you waste time on personal apartment tours? Just use our virtual tour, which allows you to visit several flats in a just a few minutes, and you don't even have to leave your house.
We vouch for all our flat offers! If one does not look like it does on our website, you will get your money back and we will arrange compensatory accommodation for you.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancellation policy).
The biggest problem was that the boiler had also not been cleaned for some time. This meant it emitted Carbon Monoxide. This was so serious that my partner had to spend the night in hospital with Carbon Monoxide poisoning. Linda claimed the boiler had been cleaned recently, however an independent engineer who came to repair it said the problem was the amount of dirt. I also watched him remove a huge amount of dust and dirt from inside the boiler and it also seemed to me that the boiler had not been cleaned for some time.
When we handed the apartment back we again tried to clean the flat as best as we could. However there are months of dirt which needs a full deep clean by a professional company with the correct machines and cleaning products. When Linda arrived for the handover she tried to complain that the flat wasn’t clean enough to give the deposit back. I was very surprised that after a Carbon Monoxide leak in her flat had resulted in someone being hospitalised, she was now complaining about a €50 deposit but eventually she seemed to accept that the flat was being handed back in a better condition that she had given it to us and she returned my deposit.
Overall I would advise people to think carefully. If you do decide to stay here, I strongly recommend you bring a Carbon Monoxide alarm with you. There is one in the flat but it has been triggered numerous times by the CO leaks in the bathroom and despite official guidance saying that a CO alarm should be replaced after it has been triggered, Linda chose to keep the old one in place. We ended up buying our own alarm but we took it with us when we left.
I have written to Flatio and asked them to undertake an inspection of this property before more people are allowed to live here. I hope this results in some changes, but the above is true as of September 2021. This is the first negative review I have ever written of a property and I don’t enjoy writing it but it is important that people are warned of the potential risks. To try to end on a positive note, I would say that Linda’s partner was very kind and polite throughout the rental process.